The UK visa application process was recently changed and is causing unforeseen delays. Decisions that were previously made by Entry Clearance Officers are now being made by Home Office officials in Sheffield. We suspect that everything is not in place yet at Sheffield, and we have seen some terrible visa decisions made recently.
We want to warn readers not to take a visa refusal at face value, as some poor decisions are being made. There is, for example, a lot of confusion surrounding the English tests.
Breytenbachs is challenging a number of poor decisions and has already had several refusals overturned without our clients having to re-apply and waste money. Breytenbachs is doing their utmost to communicate these problems to TLS (the service provider) and the Home Office, but unfortunately, it is out of our hands.
To assist clients and readers, we have answered some Frequently Asked Questions on the issues with the new front end visa service.
Scheduling visa appointments
What happens if the online system doesn’t allow you to schedule an appointment, but the applicant has already paid fees?
It will be best to take a print-out to the TLS offices and advise them of the problem. The supervisor there would then generally permit you to submit without having to schedule an appointment.
Track and trace
Can I track and trace my Ancestry visa?
Ancestry and their dependents are currently being finalised and submitted via the old system. As such, you can unfortunately not track and trace this application online. Once the processing times have surpassed, inform your Breytenbachs consultant, and they will utilise the alternative track and trace method we have managed to source.
How accurate are the processing times at present?
Presently the processing times are very unpredictable. This is completely out of our hands; we have no control over the processing times. At the moment, many applications are being processed in the times indicated by TLS and the UK Government, but there are many applications experiencing some delays.