“We are proud to have served Totnes and the surrounding area for the last 30years and we are now looking forward to the next 30years. Obviously the products have changed quite a bit over the years, and the interactive technology and the design of electrical goods is unrecognisable to the ones we had on the shelf in the 1980’s.
I remember that most customers were reluctant to buy a bigger screen than 21” on the old Cathode Ray Tube TV’s back then, and now we stock TV’s up to a massive 75” screen, with the most popular sellers between 49” and 55”. That would have been unthinkable back then.
As a local family business we are still growing stronger every year. Customers now interact and purchase from us via our website, via social media, by phone, and of course by coming into the store. We welcome everyone and hope to continue offering the ultimate combination of lowest prices and quality service that we are known for.”
In the current climate of retail shop closures and the unstoppable rise in internet shopping, we feel more than ever that there is still a huge importance to keep our local shops for customers to get professional reliable advice and be able to touch and feel the products they are buying.
However, in order to survive and thive, there must be benefits for customers to journey into store. We love to know that we have helped our customers to make the right choice of product to suit them, AND ensured that we are the cheapest price. We specifically have price match policies to make this a reality, and often we can do better deals with the customers to make us cheaper than online prices, and of course we can arrange the free delivery, and the installation and removal of any old appliance.